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*Welcome Offer Rules

Terms and Conditions

1. You must be a member of the website to participate in this promotion. By opting to participate, you agree for the duration of this promotion to comply with these promotional terms and conditions, which are subject to and incorporate the website terms and conditions (including the Reward Rules).

2. These terms exclude any type of sports betting.

3. This promotion is only available between Monday 12th August 2024 and Sunday 18th August 2024 (the “Promotion Period”).

4. This promotion is only available for invited members.

5. To participate in this promotion, you must:

a. opt in by clicking the 'Opt in' button on the Promotions’ page when prompted; and

b. wager £20 or more (either as a single wager or as the aggregate of multiple wagers) on any games during the Promotional Period on any one day to participate in that day's Box Bonanza prize draw (the "Daily Prize Draw").

6. On meeting the above requirements in paragraph 4 you will also be entered into a prize draw taking place on the following Monday (the “Prize Draw”) for the chance to win an American themed weekend in London, as described more fully below (the “London Weekend Prize”).

7. Games played in demo mode are excluded from this promotion.

8. If wagering on Bingo or Poker games, only Bingo or Poker games that play between 00:01 on Monday 12th August 2024 and 23:59 on Sunday 18th August 2024 contribute towards the wagering requirement. Any Bingo or Poker tickets bought during the promotional period for a Bingo or Poker game outside of the promotional period will not count towards the wagering requirement.

The Daily Prize Draw

9. On meeting the requirements set out in paragraph 5a and 5b above, you will be entered into a prize draw which will take place on the following day for the chance to be awarded a Box Bonanza game.

10. You can earn a maximum of 10 entries into each daily prize draw.

11. 10 members will be selected at random on each day of the above promotional period by a computer system from all eligible members, and each shall be awarded a Box Bonanza game. The maximum amount of cash prizes available within each Box Bonanza game will be as follows:

  • 1 of 10 Box Bonanza games worth up to £50.

12. We will have the final decision over selection of each winner and this decision is final. No correspondence will be entered into.

13. Those members who are awarded a prize will be notified by email within 72 hours of the prize draw.

14. The Box Bonanza game will be available to play within 72 hours of the prize draw taking place for 7 days, and a further 7 days after that if you contact our Customer Support Team.

15. To play the Box Bonanza game, you must click ’Play Game’ and select one of the three boxes presented on screen for the chance to win a cash prize.

16. The Box Bonanza game costs 10p to play. If you play the Box Bonanza game within the first 7 days of it being made available to you, we will waive the 10p payment. If you play the Box Bonanza game during the additional 7-day period after this, when you contact our Customer Support Team to request to play it, we will arrange for you to make the 10p payment.

17. Only one Box Bonanza game is available to play per member, per daily prize draw.

The London Weekend Prize

18. On meeting the requirements set out in paragraph 5a and 5b above you will be entered into the Prize Draw for the chance to be awarded the London Weekend Prize. We will have the final decision over selection of the winner and this decision is final. No correspondence will be entered into.

19. You can earn a maximum of 20 entries into the prize draw for the London Weekend Prize.

20. 1 (one) member will be selected as a winner at random by a computer system from all eligible members (the “Winner”). The Winner shall win a prize as described more fully in paragraphs 25 and 26 below.

21. Those members who are awarded a prize will be notified by either email, telephone or SMS within 72 hours of the Prize Draw (the “Winner Notification”). We may verify your eligibility and check your identity. If you have been asked for proof of your identity and/or your eligibility, your failure to provide such proof within a reasonable time could result in disqualification or the withdrawal of any prize. What constitutes a ‘reasonable time’ will depend on the prize in question. For example, if the prize is not time sensitive e.g. a tablet, you will have 30 days in which to provide the necessary information. If the prize is time sensitive e.g. tickets to a concert this Saturday, you will likely have a shorter time in which to provide the necessary information to ensure we have enough time to receive the information and allocate the tickets in time. We will notify you if any proof regarding your identity and/or eligibility is required and the timeframe for providing this information when you are notified that you have won a prize.

22. You will have 7 days from the date of our email notification to claim your London Weekend Prize. If you do not respond within the stated time period, you may forfeit your London Weekend Prize.

23. We will send the vouchers to the address or email address we currently hold for you. Please allow 30 working days for delivery from the day that you claim your London Weekend Prize.

24. We will not be liable if any vouchers or any items within your London Weekend Prize fails to reach you or you cannot take it for reasons beyond our control, or if any item is damaged during delivery.

25. The London Weekend Prize is available for 1 (one) Winner and their 1 (one) guest over 18 years of age (the “Guest”). 1 (one) Winner and their 1 (one) Guest shall together be referred to as the “Winning Party”.

26. The London Weekend Prize includes an American themed weekend arranged by Motivates for 1 (one) Winning Party and includes:

a. Return train travel from mainland UK rail station to London; Return private station transfers in London; 3 nights’ hotel accommodation in London, with a four-star rating, based on sharing a double/twin room, including daily breakfast; American-style brunch at The Breakfast Club on one day, up to a maximum value of £30 per person, including service charge; Dinner and drinks at Americana on one evening, up to a maximum value of £75 per person, including service charge; Dinner and drinks at Passyunks Dive Bar on one evening, up to a maximum value of £60 per person, including service charge; Hospitality tickets to New England Patriots vs Jacksonville Jaguars at Wembley Stadium on 20 October 2024, including complimentary bar (beer, wine and soft drinks) for three hours prior to the game, during half-time and up to one-hour post-game, premium seating, Champagne reception, street-food style buffet stations before the game, half-time and post-game snacks, entertainment, live music and themed giveaways; 1 x Jacksonville Jaguars or New England Patriots Jersey for each guest; Session of beer pong and American pool at Boom Battle Bar, including £50 drinks tab per person.

27. Train travel is available from rail stations in mainland UK only.

28. A valid credit or debit card will be required for security deposit purposes when checking into hotel accommodation.

29. Hotel accommodation is based on two adults sharing one double or twin room.

30. Hotel will be selected by Prize Provider at their sole discretion.

31. Prize is non-transferable and non-refundable.

32. No cash alternative is available.

33. All prize elements are subject to availability.

34. Prize must be taken over 18-21 October 2024, and winner must be available to travel across these dates.

35. All elements of the prize must be taken at the same time.

36. Once booked, the prize cannot be altered or amended.

37. Both travellers must be aged 18 or over.

38. The prize excludes meals and drinks (except where stated above), excursions, attractions, treatments, car hire, visas and personal expenses and anything not expressly included in the prize.

39. The Prize Provider is Motivates Inc Ltd trading as Lifestyle Business. Any personal data submitted by the winner to the Prize Provider will be treated in accordance with Prize Provider’s privacy policy, which is accessible here.

40. Unless otherwise stated: (i) all spending money and other expenses (excluding the cost of train travel to London, accommodation, meals, experiences and merchandise outlined in paragraph 26a above) are costs for the Winning Party to bear and are not provided as part of the London Weekend Prize; (ii) the London Weekend Prize does not include transport to and from the mainland rail station the winner selects to travel to (these must be paid by the Winning Party)); and (iii) insurance is not provided as part of the London Weekend Prize. It will be the Winning Party’s responsibility to take out at their own cost all relevant insurance (including but not limited to health and travel insurance, insurance for theft, loss and damage to property) which may be required or prudent to be taken.

41. Bookings are subject to a third party’s terms and conditions and restrictions may apply (including but not limited to the days and times that the trip must be taken).

42. The Winning Party must comply with all applicable regulations and controls (including any proof of identity and age requirements), and the terms and limitations of the London Weekend Prize provider, transport providers and hotel and any other venues involved in the London Weekend Prize, including any insurance policy relating to the London Weekend Prize. In particular, they must comply with all health and safety guidelines and instructions and all applicable legal and regulatory requirements. Compliance with all applicable requirements listed in this paragraph will be the sole responsibility of the Winning Party and we will not be held accountable for any failures to comply. We will not be issuing refunds in the event of non-compliance.

43. The Winning Party must comply with all requirements outlined in the Winner Notification.

44. The London Weekend Prize is also subject to any restrictions and terms and conditions imposed by the provider of the London Weekend Prize and event organisers, as applicable.

45. All queries or issues with respect to the London Weekend Prize should be directed to Motivates, whose contact details will be provided to the Winner as part of the Winner Notification.

General

46. We will not be liable to you if you suffer loss or inconvenience because of the failures of persons or systems that we do not directly control, such as mobile phone network operators, internet service providers, software providers and telephone traffic handlers. These promotional terms and conditions do not affect the rights that are granted to you as a consumer by the law.

47. Any member who is self-excluded will not be eligible to participate in this promotion. Members who self-exclude: (i) during the timeframe of this promotion; or (ii) after the timeframe of this promotion but before any prize/reward is credited, will not be eligible to win/receive any prize/reward.

48. Where we have a regulatory obligation to do so (including where we have concerns regarding the level of your gambling), we may take those actions set out in section 10.5 of the website terms and conditions. This includes excluding you from this promotion (whether you have already opted-in to the promotion or not) which may result in you no longer being eligible to win/receive any prize/reward.

49. If you fail to comply with these promotional terms and conditions or the website terms and conditions, we will void your prize/reward and any related winnings in your member account. If you seriously breach these promotional terms and conditions or the website terms and conditions, we reserve the right to close your member account.

50. Where your account is closed in accordance with the website terms and conditions and you have not used your prize/reward (excluding any withdrawable cash prize/reward), we will void such prize/reward (and your participation in this promotion).

51. Your deposit balance and winnings (if any) are withdrawable at any time, subject to our rights to temporarily withhold payments as further set out in website terms and conditions.